Our first priority is customer satisfaction. We try to give you a quick, easy and safe online shopping experience and satisfy all our customers with excellent high quality natural health products.
We give you access to our Clinical Evidence (Research & Studies) center where you can learn about natural health in respiratory, clinical studies and researches in the natural field and be able to take an informed decision regarding our products.
We have great and innovative natural products, harmless and very beneficial to your health. You will find here very good prices, promptly shipping and quickly assistance to any questions. This policy is your assurance – and our commitment – that if any issue comes up, we will do our best to solve it to your satisfaction.
Our Quality Assurance
We are committed to offering the best-quality products, using the best practices in manufacturing and quality available in today's world market. Our products are manufactured and controlled by ISO 9001 Certified Management System, TUV CERT, and conform to all aspects of the agreed specifications. Our devices use low voltage electrical adapter CE / UL / FCC certified for electrical safety. We strive to maintain the highest quality standards while continuing to meet and surpass customer expectations.
Our 100% Satisfaction, Money-Back Guarantee
We know you will love our products! If you are not completely satisfied with our salt therapy products you may return them within 30 days of the purchase date for a full refund, except s&h. Read our policy here. There is an exempt for the Salt Pipe Inhaler due to hygiene and no refunds are accepted for this item.
After the 30 days money back guarantee, the 1 year manufacturer warranty is in effect. Please return the product to us with proof of purchase to have the item repaired or exchanged. We will ship the replacement product to you free of charge. Halosense Inc's benchmark to success is our continued dedication to providing a superior standard in both product quality and customer satisfaction.
It's all part of our commitment to complete customer satisfaction!
Here at Halosense Inc. we care about our World! We try as much as possible to reuse packaging and paper products. Today, 90% of paper pulp is made of wood; some calculations show that recycling one ton of paper saves about 4,000kWh of electricity, eliminates 3 cubic meters of landfill and save from water and air pollution.
We care about the air that you breathe!